Old Lyme Inn Policies
Check in Between: 2-4:00 pm / Check Out: 11:00 am
Reservation and Cancellation Policy
Because the Old Lyme is so popular at many times throughout the year, we strongly encourage guests to make advance reservations. To make a reservation, please reserve securely online or call (860) 434-2600. Please be aware that 2 and 3 night minimums and higher rates exist for some holiday periods and special events.
We understand that plans can change. However, we make purchases and schedule staff based on reservations. Due to our small size, cancellations affect us greatly, therefore we ask you to agree to the following cancellation policy at the time of booking. If your plans change after your reservation is confirmed, cancellation notice is required 14 days in advance of your arrival date. Cancellations made within 14 days of a reservation will incur a $100 cancellation fee. Reservations for holiday periods are non-refundable.
Late checkouts after 12:00pm will be subject to an additional nights charge. Please note: rates and policies are subject to change without notice.
Payments
Payments may be made by Cash, Visa, MasterCard, Discover and American Express. Gift certificates must be presented at time of check in to be credited to your stay.
Number of Guests
Rates are based on double occupancy. There is a $50 charge for an air mattress that can accommodate up to two children in rooms 1-8 only.
Liability
The Old Lyme Inn reserves the right to charge for all damage brought onto the property. Damages to the room will result in a charge for cleaning, repair, replacement of fixtures, linens or towels. Loud, lewd, or vulgar behavior is not permitted. There will be a $300 fee if keys are not returned. The Inn cannot assume responsibility for all personal property brought on the premises.
The Old Lyme Inn prohibits any and all outside/off-site alcoholic beverages on to the premises or inside the inn.
Non-Smoking
The Old Lyme Inn maintains a strict non-smoking environment. We do not allow smoking or candle burning in any of our guest rooms. A $250 fee will be imposed as a cleaning fee for violation of this policy.
Pet-free Facility
Although we love animals, we cannot accommodate them. There are kennels nearby that we can recommend for your convenience.
Handicap Accessibility
The Old Lyme Inn is wheelchair friendly. We have one room on the first floor that is handicap accessible. Please make sure to request your specific needs at the time of booking so we can serve you best.
We hope you enjoy your stay with us!
